Integrated Business Systems. Specialists in Alcatel telephone systems, VoIP(Voice over IP) and structured cabling solutions
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Latest News
May 2007
Office Global Offer launches Worldwide
Alcatel-Lucent has announced the release of its new Office Global Offer; a complete portfolio of telephony, mobility and collaboration solutions for small and medium businesses. The offer is made up of a number of key components; OmniPCX Office, the multi-award-winning IP telephony system, Extended Communication Server, the unified communication and mobility server (formerly known as Eye-Box), plus the OmniStack data and OmniAccess wireless switches. This new offer provides arguably the most comprehensive communication solution currently available in the market today.
Get more information on Alcatel-Lucent's new Office Global Offer. 
February 2007
10 Millionth OmniPCX Office user is connected
Alcatel-Lucent has announced its 10 millionth small-medium business (SMB) user on its OmniPCX Office platform. The user was Masterton Homes, a leading home manufacturer in New South Wales, Australia. This milestone was achieved through a managed communications solution that provided the company with Alcatel-Lucent’s OmniPCX Office communications server.
Alcatel-Lucent OmniPCX Office is a single integrated communication system that satisfies every communication need of small to medium-sized organisations, providing advanced telephony (Digital and IP), shared secure high speed Internet access, e-mail, and LAN switching. This is the first true e-communication appliance, which allows small and medium-sized businesses to benefit from voice and data convergence, avoiding complex deployment and integration of disparate voice and data products.
For full details please click here
December 2006
Alcatel-Lucent officially unveiled
The newly-merged Alcatel-Lucent company has begun operating, thus creating the World’s leading communications provider. Along with the new company comes a new visual identity that will become as familiar as the icons it replaces. The combined company now boasts a presence in 130 countries, employs some 79000 people and has a turnover in the region of €18.6 billion. Already a market-leader Alcatel-Lucent offers solutions for everyone from Global carriers to end-users.
To read the full press-release click here
October 2006
Alcatel and Nokia launch new mobile and fixed phone services
Nokia has announced the launch of its new Intellisync Call Connect software for Alcatel telephone systems. This product is designed to give your employees the benefits of both a mobile phone and a desk phone in one single product by combining the two. By delivering office phone system features to the mobile handset businesses can reduce costs and work smarter by making employees more accessible to the end customers.
Designed to work on the Nokia E-Series handsets and Alcatel OmniPCX Enterprise telephone system the product data sheet can be downloaded here
October 2006
Integrated Business Systems is 10 years old!
I remember with fondness the excitement of founding Integrated Business Systems 10 years ago. Sure, it was a bit scary at times, but the sheer buzz of doing your own thing, and the personal satisfaction of seeing your efforts bear fruit over the years have made the whole experience absolutely fantastic.
With the ongoing convergence of voice & data, the past 10 years has seen much challenge and change. As a support organisation, we have had to constantly learn and develop new technologies, in order to stay at least one step ahead of our customers. Currently we are looking ahead to the VoIP revolution that will happen over the next few years, and evaluating products and strategies to deliver the benefits this will bring to our customers in a cost effective and secure way.
One thing hasn’t changed - and that’s the total commitment our staff show to our customers. We always try to see things from the customers’ perspective, and always try to employ the old adage ’the customer is always right’.
It’s a policy that makes sense, and has helped us to retain each and every customer from one year to the next.
I would like to offer my sincere thanks to all our customers who have helped us get where we are today, and I would also like to congratulate and give thanks to my team for a superb job well done over the past 10 years. I look forward to the next decade.
Pete Tankard, Managing Director
June 2006
Alcatel launches new Version 5 of its award-winning OmniPCX Office IP-telephony system…
This new software release strengthens Alcatel’s position in the VoIP market bringing additional features such as SIP trunking and Voice over WLAN, as well as a host of improved and expanded applications. Contact our Sales Team on 0800 064 1999 or download the full Alcatel Press Release here.
May 2006
Integrated Business Systems scoops ‘Alcatel Top Achiever’ award
Integrated Business Systems Limited has been awarded the accolade of ‘Top Achiever 2005/06’ by Rocom Group – Alcatel’s largest UK distributor. The award, presented at an event in Marbella, Spain and co-hosted by Rocom Group and Alcatel, is in recognition of the business levels achieved over the past 12 months, both in terms of revenue and in terms of growth year-on-year. This serves to further highlight the positive steps made by Integrated BSL throughout 2005 in both new sales and, perhaps more importantly, customer retention.
“This award represents a phenomenal achievement on the part of Integrated BSL“ said Lee Mansell – Alcatel Channel Manager, Rocom Group. “The growth in business shows that the company is clearly moving in the right direction and going from strength to strength in a market that some telecommunications businesses have found difficult“
Alcatel and Amigo expands XML applications for new IP Touch handsets
The Alcatel IP Touch range of handsets continues to develop with the announcement that Amigo Software, the Alcatel-exclusive software house, has further expanded the range of XML applications available.
These applications, unique to Alcatel telephone systems, allow users to launch programmes directly from an IP Touch handset. Standard applications now include Quick SMS, for sending and receiving mobile phone text messages, Quick e-mail, for sending an e-mail where a PC is not available, IP Spy, for viewing video images on the phone plus controlling a door entry system and Fast Dialler, for immediate dialling from a contact list or database.
Furthermore, it is possible to produce a custom application to suit exactly the customer’s requirements. Current business applications include retail, banking, hospitality and call centres.
If you would like further information on Alcatel’s IP Touch handsets and XML applications, or to see how a custom XML application could benefit you, please contact our Sales team on 0800 064 1999. The IP Touch brochure is available here
April 2006
Integrated Business Systems provides United Nations with IP telephony
Integrated Business Systems Limited has completed the installation of a dual IP/TDM Alcatel OmniPCX Office telephone system at the World Conservation Monitoring Centre (WCMC), part of the United Nations Environment Programme.
The ability of the Alcatel OmniPCX Office system to exist as an IP/TDM ‘hybrid’ means that the WCMC can deploy IP telephony in those areas where it will be most beneficial and cost-effective at the same time as allowing the organisation to gradually migrate to a full-IP solution at a pace to suit them.
"It was important to provide WCMC with a solution that offered both ease of use and ease of management," said Pete Tankard, Managing Director, IBSL. "The Alcatel OmniPCX Office telephony solution simplifies tasks that had been notoriously difficult to undertake using the old system, allowing staff to complete their vital work more quickly and effectively than ever before."
The full Alcatel press release can be viewed here.
February 2006
Alcatel wins ‘Best Buy’ awards from What to Buy for Business magazine
Alcatel has claimed the ‘Best Buy’ award in the January 2006 edition of What to Buy for Business magazine for both the OmniPCX Office and OmniPCX Enterprise IP telephony systems.
OmniPCX Office scooped the award in the small-medium business category whilst OmniPCX Enterprise triumphed in the medium-large enterprise category. The scalability and flexibility of both systems was a major factor in the decision-making process, especially in terms of migrating to IP telephony. "Alcatel’s telephony solutions were clear winners of the Best Buy categories," said Sara White, editor of What to Buy for Business. "By combining the best of traditional telephony with an IP platform, these future-proof products represent real value for money and will be an asset to any organisation."
For more information and prices on the award-winning OmniPCX range please contact our Sales team on 0800 064 1999 or read the full Alcatel press release here.
Alcatel unveils new IT offer – Alcatel Eye-box
Alcatel has officially released its new IT platform, Eye-box, designed specifically for the needs of small-medium businesses (SMB’s) looking for a powerful yet easy-to-use server that is cost-competitive against its rivals.
The new Alcatel IT offer is built on 2 IT servers: the Alcatel Eye-box Premium Edition (up to 300 users) and the Alcatel Eye-Box Compact Edition (up to 25 users). It provides a powerful IT infrastructure, shared and secure internet access, remote access, email, web servers and collaborative and personal productivity applications. The software Packages and the partner option pack are common to the 2 servers. Furthermore, from the “Virtual Desk", your end-users can access their emails, personal or shared organisers and manage their personal information using a simple web browser.
A new optional software pack "Telephony Integration Pack" enables to integrate the existing Alcatel communication systems range based on the Alcatel OmniPCX Office and the new Alcatel Eye-Box IT ranges to provide integrated Voice and Data services and applications to SMB users.
For further information and prices on Eye-box please contact our Sales team on 0800 064 1999 or download the product brochure here
January 2006
Integrated BSL opens new premises in Northants
Integrated Business Systems Limited has completed its relocation to brand new purpose-designed premises in Daventry, Northants. The new 2-storey building, which was wholly purchased by Integrated BSL, comprises office, demonstration, workshop and storage facilities and provides a more spacious, practical layout with increased capacity for stock to support an ever-growing customer base.
Whilst the address may have changed the web, e-mail and telephone contacts all remain the same and, thanks to its expertise in helping its own customers to relocate, the company was able to make the transition relatively smoothly whilst still providing customer support.
According to MD Pete Tankard, ‘This is an important step in the development of our company. Buying the new premises gives us the facility from which we can confidently demonstrate and support the VoIP and convergence revolution for our ever-growing customer base’.
For a location map click here
September 2005
Alcatel releases the OmniStack LS6200 switch range, a feature-rich 10/100 switch with PoE… Alcatel’s OmniStack LS6200 switch family offers Enterprise-quality performance at a fraction of the cost of its peers. Choose from 24-port or 48-port configurations with or without Power over Ethernet (PoE) capability. This stackable, secure range is designed to provide advanced Layer Two-Plus features to the cost-sensitive areas of a converged network.
Each switch comes with 4 Gigabit Ethernet ports allowing easy and simultaneous linking to other switches. There are two 10/100/1000 ports that can be used for stacking the devices, thus eliminating the need for expensive proprietary connectors but with the same stack resiliency.
For more information about the OmniStack LS6200 please contact our Sales Team on 0800 064 1999. You can also download the product brochure here.
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